OUR SOLUTIONS

REWARDS

SmartTech's
SmartTech Rewards Program is specifically built for the Automotive Retailer. Our platform is highly customizable, allowing dealers to set a variety of rewards points accounts and incentive percentages. Reward your best customers for their loyal behavior.

TARGETED CLUBS

SmartTech Clubs are customized auto retention programs with defined outcomes. Get more out of your manufacturer supported maintenance programs, increase your Used vehicle retention in service, or easily manage your own lifetime oil change, tire rotation, or alignment program.

PRE-PAID MAINTENANCE

SmartTech has taken all of the powerful tools at its disposal and created the easy to use, PrePaid Maintenance Program. The automatic recognition for the service advisor coupled with positive ongoing reinforcement with the customer will help your dealership efficiently manage the programs and increase penetration and customer retention.

REACTIVATE

SmartTech's turn key, 3 stage, inactive program leverages rewards points and special offers that provide a new and more efficient approach to inactive customers. By increasing the value over 3 defined stages and letting the customer know they risk losing their valuable rewards through email, physical mail and the personalized portal, better results are achieved.

GET A COMPLETE RETENTION ANALYSIS

Know your key performance indicators before you start your Rewards Program
 
 

Retention starts with the very first service.....

75%

REWARD them for their LOYALTY




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SMART MARKETING CAMPAIGNS

INTELLIGENT

SmartTech's automotive dealership marketing platform can select the best offer to use at the right time. With custom messaging and variable based offers, customers are provided relevant and personalized content in multiple mediums.

CONNECTED

We are fully integrated. Our system of applications provide a complete "connected" program sending messages that look great on any device. Messages are connected and viewable within our Responsive Email, Consumer Rewards Portal, In-Dealership SmartTerm Software, and Direct Mail.

TARGETED

Our data platform will syphon the best leads to contact. Overall value, frequency, dealer rewards values, past redemptions, vehicle information, activity, and location are just a few of the data points we analyze real time.

SUCCESSFUL

Our campaign reporting and program performance shows great strides forward in customer retention for dealers through our rewards technology. Many of our dealers double their current rate of retention with Service to Service, Sales to Service, and Service to Sales opportunities.

TURN-KEY PROCESS

  • Our Marketing Programs are Designed Specifically for Automotive Dealers by an Automotive-minded Team
  • Our Rewards Platform Makes it Easy to Get Started with Approved DMS Connections and ready to serve creative
  • Customers will get a "Big Box" Retailer Rewards Experience and a Personalized Dealer-Labeled Portal loaded with Service Specials
  • Our Database Technology and Consumer Marketing Programs are Optimized to handle unlimited custom calculations, rewards, and club-based tracking
  • Recognition and Redemption of Reward-Based Incentives are completely seemless to the Customer with each transaction (no need for bar codes)
  • Our SmartTerm Software works with your Service Advisor on the the drive showing valuable customer information not readily available in DMS
  • Our system is easy to maintain and requires “little to zero” onsite support
  • We staff full-time Creative and Development expertise to customize programs to your individual dealership or group needs
  • We offer high-level Retention-based Service Training and Consultation to dealerships who want to take Retention to new levels